Admitting Clerk

KEY FUNCTION: 

Responsible for the accurate and efficient registration of all patients while performing clerical duties required for the operation of the department.

REPORTING: 

Under the general direction of the Manager, Registration and Telemedicine.

DUTIES:

1. Greet all patients, and make every effort to ensure they have a positive experience.
2. Validate health card numbers with the Ministry of Health.
3. Ensure positive patient identification on all patients at time of registration.
4. Verify patient demographic information and insurance information and edit the information as required.
5. Prepare and apply identity armband on patients.
6. Register outpatients and admit patients.
7. Print outpatient charts and admission packages.
8. Pre-register patients for future appointments as required.
9. View appointments and register patients from Community Wide Scheduling.
10. Check-in patients in Ambulatory front office and schedule patients in Ambulatory that are presenting without an appointment.
11. Obtain insurance information as required.
12. Screen all patients for Acute Respiratory Illness (ARI) and Antibiotic Resistant Organism (ARO); inform infection control and receiving departments as required.
13. Alert areas of patients that were flagged as Acting Out Behaviour (AOB).
14. Direct patients to relevant areas of the hospital.
15. Update and maintain patient information systems.
16. Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
17. Participate in hospital training as required.
18. Assist with improvement initiatives as required.
19. Perform other duties as required. 

QUALIFICATIONS

EDUCATION AND TRAINING: 

1. Minimum of a Grade 12 Diploma or equivalent (i.e. General Education Development (GED) or Academic and Career Entrance (ACE)).
2. Graduate from a recognized Medical Office Administration course or related program is preferred.
3. Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE: 

1. Recent relevant experience within the last year is required.

KNOWLEDGE/SKILLS/ABILITIES: 

1. Demonstrated knowledge of and proficiency in Medical terminology.
2. Demonstrated ability to type a minimum of 50 words per minute.
3. Demonstrated skill in data entry.
4. Demonstrated computer skills with intermediate proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and applicable patient information systems.
5. Demonstrated ability to effectively interact and communicate with patients, families, and healthcare workers. 
6. Demonstrated interpersonal and communication skills.
7. Ability to prioritize tasks. 
8. Demonstrated compliance with HSN’s privacy policy.
9. Demonstrated commitment to the safety of co-workers and patients.

PERSONAL SUITABILITY: 

1. Demonstrated commitment to ongoing professional development.
2. Demonstrated professionalism in dealing with confidential and sensitive issues.
3. Demonstrated positive work record and good attendance record.
4. Ability to meet the physical and sensory demands of the job.
5. Ability to travel between local sites.

Processus de sélection :  Les candidates et les candidats à ce poste seront sélectionnés en fonction de leurs aptitudes, de leurs capacités, de leur expérience et de leurs compétences indiquées dans le curriculum vitæ ou le formulaire de demande dûment rempli. L’hôpital se réserve le droit de mener une entrevue officielle au besoin. Cette annonce concerne un poste vacant. 
 
Horizon Santé-Nord s’engage à offrir des mesures d’adaptation aux candidates et candidats en situation de handicap afin de favoriser leur participation aux étapes du recrutement, de l’évaluation, de la sélection et de l’embauche.

HSN REMERCIE TOUTES LES PERSONNES POSANT LEUR CANDIDATURE.
CEPENDANT, NOUS COMMUNIQUERONS UNIQUEMENT AVEC CELLES RETENUES POUR UNE ENTREVUE.

NOUS N’ACCEPTERONS PAS DE DEMANDES APRÈS LA DATE ET L’HEURE DE CLÔTURE.