Data Quality Analyst

KEY FUNCTION: 

Provide support to the operations of the Operating Room (OR) department by ensuring and maintaining data quality through ongoing monitoring, reporting of errors, implementation and maintenance of imaging technology, continuous quality improvement initiatives, and training.

REPORTING: 

Under the general direction of the Clinical Manager, Operating Room and Surgical Bookings.

DUTIES:

1. Monitor and ensure accuracy of patient records within multiple HSN applications, as well as Cancer Care Ontario (CCO) Wait Times data reporting.
2. Manage CCO Interface messages by investigating and correcting errors to ensure accurate HSN data reporting. 
3. Track and report data related to high-cost procedures and limited procedures.
4. Track and report efficiency data related to the Operating Room and the Surgical Efficiencies Targets Program (SETP) program.
5. Liaise with Medical Director of the Surgical Program to build the calendar block quarterly.
6. Liaise with all Surgeons regarding their OR time as well as additional time as required.
7. Maintain expertise with all Meditech modules relevant to Operating Room (i.e. Admissions (ADM), Community Wide Scheduling (CWS), SETP).
8. Investigate and analyze all errors reported through the HSN Notification of Change process to ensure timely and accurate correction of errors, and integrity and accuracy of the electronic medical record in multiple applcations.
9. Provide daily, weekly and/or monthly reports for improvement monitoring.
10. Participate with ongoing improvement work to ensure compliance with Accrediation standards.
11. Determine and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.
12. Contribute to learner development by providing academic support, mentorship, preceptorship and supervision as required.
13. Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
14. Educate and promote health, safety and wellness in the work place.
15. Represent the department or program on various committees and in meetings as required.  
16. Perform other duties as required. 

QUALIFICATIONS

EDUCATION AND TRAINING: 

1. Minimum of a one (1) year Diploma in a related field from an accredited college.
2. Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE: 

1. Experience with Meditech modules relevant to Operating Room (e.g. ADM, CWS, Intelligent Transportation Systems (ITS)).
2. Training or recent experience with application troubleshooting, support, and release testing.

KNOWLEDGE/SKILLS/ABILITIES: 

1. Demonstrated superior knowledge of Meditech modules and its integration with other medical, financial, and clinical modules.
2. Demonstrated ability to create policies, procedures, and training tools.
3. Demonstrated ability to direct, mentor, and train co-workers and students.
4. Demonstrated ability to discern relevant information, identify and analyze issues, and think critically to resolve problems.
5. Demonstrated conflict management and problem-solving skills.
6. Demonstrated ability to make sound judgments involving technical and confidential material.
7. Demonstrated ability to evaluate severity of issues and escalate as required.
8. Demonstrated excellent presentation skills.
9. Demonstrated excellent knowledge of Medical Terminology.
10. Demonstrated excellent judgment and proven analytical skills.
11. Demonstrated training, experience or utilization of quality improvement methodology for process improvement.
12. Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.
13. Demonstrated excellent computer skills with proficiency in Microsoft Office software (e.g. Word, Excel, Power Point, Outlook) and patient information systems (e.g. Meditech Object Relational Mapper (ORM)).
14. Demonstrated superior interpersonal and communication skills, both written and verbal.
15. Demonstrated strong organizational skills with the ability to prioritize workload.
16. Demonstrated discretion and maturity when handling confidential information.
17. Demonstrated commitment to the safety of co-workers and patients.

PERSONAL SUITABILITY: 

1. Demonstrated ability to create positive working relationships.
2. Ability to use tact and discretion in dealing with health care providers and patients.
3. Proven ability to work independently and in a team environment.
4. Demonstrated ability to perform with minimal supervision; to prioritize duties.
5. Demonstrated commitment to ongoing professional development.
6. Demonstrated professionalism in dealing with confidential and sensitive issues.
7. Demonstrated positive work record and excellent attendance record.
8. Ability to meet the physical and sensory demands of the job.
9. Demonstrated ability to work outside regular work hours as required.

Processus de sélection :  Les candidates et les candidats à ce poste seront sélectionnés en fonction de leurs aptitudes, de leurs capacités, de leur expérience et de leurs compétences indiquées dans le curriculum vitæ ou le formulaire de demande dûment rempli. L’hôpital se réserve le droit de mener une entrevue officielle au besoin. Cette annonce concerne un poste vacant. 
 
Horizon Santé-Nord s’engage à offrir des mesures d’adaptation aux candidates et candidats en situation de handicap afin de favoriser leur participation aux étapes du recrutement, de l’évaluation, de la sélection et de l’embauche.

HSN REMERCIE TOUTES LES PERSONNES POSANT LEUR CANDIDATURE.
CEPENDANT, NOUS COMMUNIQUERONS UNIQUEMENT AVEC CELLES RETENUES POUR UNE ENTREVUE.

NOUS N’ACCEPTERONS PAS DE DEMANDES APRÈS LA DATE ET L’HEURE DE CLÔTURE.