Staff Engagement Advisor

KEY FUNCTION: 

Provide expertise to HSN employees, medical staff and leaders on the integration of system-wide application of the education program, change management, leadership development, wellness and recognition strategies and instructional design. Design, develop and deliver / facilitate training and curricula. Coach and/or advise on strategies related to leadership training and development, team development, strategic planning, corporate wellness, staff engagement and learning strategies.

REPORTING:   

Under the general direction of the Manager, Leadership and Learning.

DUTIES:

1. Act as the organizational lead on specific Leadership and Learning initiatives while working with internal stakeholers to provide leadership, coaching, support, and direction associated with deliverables.
2. Accountable for the ongoing maintenance of the Learning Management System.
3. Guide and support organizational change and transition as initiatives are developed, communicated and implemented.
4. Conduct needs assessments and evaluate effectiveness of Leadership and Learning programs and strategies.
5. Design, implement, and maintain  HSN’s learning processes and leadership development programs (e.g.   onboarding, employee and leadership development, performance feedback system, organizational change management initiatives, etc.).
6. Design and implement an innovative leadership development program that provides leaders the skills to achieve results. 
7. Provide expert advice of Leadership and Learning programs and processes with peers, clients and leaders across the organization.
8. Design and deliver learning and development strategies and approaches using effective instructional design methods and principles that equip staff with the required skills to achieve HSN’s quality, financial and patient/client goals.
9. Assist in the development, and the coordination of the development of learning objects that adhere to current evidence-based principles of instructional design, usability, and accessibility.
10. Monitor the culture at HSN and the issues and concerns of staff in an effort to adapt communication and Leadership and Learning needs as required.
11. Develop and manage internal and external communication of business processes and improvement efforts.
12. Function as a liaison among internal and external partners to ensure value added activities and outcomes.
13. Develop and implement feedback systems to evaluate the effectiveness of training.
14. Participate in the accreditation process and work to ensure that the program is in a state of continued accreditation readiness.
15. Determine and align improvement projects with HSN’s strategic plan, QIP and accreditation; monitor and adjust to achieve program outcomes.
16. Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
17. Educate and promote health, safety and wellness in the work place.
18. Represent the department or program on various committees, improvement teams, and in meetings as required. 
19. Perform other duties as required.

QUALIFICATIONS

EDUCATION AND TRAINING: 

1. Minimum of a four (4) year Bachelor’s Degree in Education, Organizational Development, Human Resources Management (HRM), or a professional degree in a health program, from an accredited university.
2. Additional specialized training in Education, Leadership Development, Human Behaviour, Communications or Organization Development is preferred.
3. Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE: 

1. Minimum of three (3) years’ experience working in Organizational Development, Human Resources, Training and Development and/or Leadership/Talent Development.
2. Experience working within a health care environment is preferred.

KNOWLEDGE/SKILLS/ABILITIES: 

1. Demonstrated expertise and knowledge in change management, leadership theories, behavioural science, leadership development, communication practices, education, and employee engagement programs in a progressive and collaborative environment.
2. Demonstrated excellent facilitation and presentation skills.
3. Demonstrated ability to develop and maintain strong, professional working relationships across all levels of the organization and with external stakeholders.
4. Demonstrated research, assessment, and consultation skills.
5. Demonstrated knowledge of adult learning principles, technology enabled learning, and learning management systems.
6. Demonstrated ability to create and deliver effective education and training programs.
7. Demonstrated ability to set and carry out goals, work well during times of transition, and assist others with adjusting to change.
8. Demonstrated ability to use a variety of media and software to develop professional reports and learning materials.
9. Demonstrated ability to identify concerns and manage difficult situations.
10. Demonstrated excellent judgment and proven analytical skills.
11. Demonstrated training, experience or utilization of lean methodology for process improvement.
12. Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.
13. Demonstrated excellent computer skills with proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and patient information systems.
14. Demonstrated superior interpersonal and communication skills, both written and verbal.
15. Demonstrated ability to manage multiple tasks/projects, diversified workload and rapidly changing priorities and challenging deadlines.
16. Demonstrated discretion and maturity when handling confidential information.
17. Demonstrated commitment to the safety of co-workers and patients.

PERSONAL SUITABILITY: 

1. Demonstrated ability to work effectively as a member of an interdisciplinary team.
2. Demonstrated commitment to ongoing professional development.
3. Demonstrated ability to learn new applications, technologies, processes and competencies.
4. Demonstrated professionalism in dealing with confidential and sensitive issues.
5. Demonstrated positive work record and excellent attendance record.
6. Ability to meet the physical and sensory demands of the job.
7. Ability to travel between local sites.

Processus de sélection :  Les candidates et les candidats à ce poste seront sélectionnés en fonction de leurs aptitudes, de leurs capacités, de leur expérience et de leurs compétences indiquées dans le curriculum vitæ ou le formulaire de demande dûment rempli. L’hôpital se réserve le droit de mener une entrevue officielle au besoin. Cette annonce concerne un poste vacant. 
 
Horizon Santé-Nord s’engage à offrir des mesures d’adaptation aux candidates et candidats en situation de handicap afin de favoriser leur participation aux étapes du recrutement, de l’évaluation, de la sélection et de l’embauche.

HSN REMERCIE TOUTES LES PERSONNES POSANT LEUR CANDIDATURE.
CEPENDANT, NOUS COMMUNIQUERONS UNIQUEMENT AVEC CELLES RETENUES POUR UNE ENTREVUE.

NOUS N’ACCEPTERONS PAS DE DEMANDES APRÈS LA DATE ET L’HEURE DE CLÔTURE.