Supervisor, Access and Flow x5

Supervisor, Access and Flow

Join Northeastern Ontario’s Health Care Leaders!

A dynamic and growing health care environment awaits you in Sudbury, Ontario. Surrounded by provincial parks and with 330 lakes, Greater Sudbury has over 165,000 residents and is a rich mix of urban, suburban, rural and wilderness environments that offer something for everyone. Just a one hour flight or four-hour drive north of Toronto, here you will experience the balance of a supportive and challenging career environment and a comfortable and affordable lifestyle, right in the heart of Northern Ontario’s largest city.

Health Sciences North (HSN) is seeking innovative leaders for the five positions of Supervisor, Access and Flow to provide support to the flow of patients in and out of HSN beds, and provide weekend management support on other issues as required.

The ideal candidate will have a minimum of a minimum of a diploma in a regulated health profession, from an accredited program as well as ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required. We are looking for someone with a minimum of two (2) years’ experience working in a clinical department within a health care environment and experience working in a leadership/supervisory role.

If you enjoy working in a fast-paced, team environment and are looking for a rewarding career opportunity, you are encouraged to view the full job description on the HSN Careers Website

We offer competitive salary and vacation, extended health and dental benefits, and relocation allowance to assist with moving expenses.

We also offer Healthcare of Ontario Pension Plan (HOOPP)! All employees are eligible to join immediately upon hire. HOOPP is a defined benefit pension plan, and one of the leading pension plans in Canada. HOOPP is a multi-employer pension plan, meaning it can be transferred between many organizations in the province. HOOPP is currently offered in over 600 organizations in Ontario. For every dollar an employee contributes to HOOPP, the employer (HSN) contributes $1.26, meaning the plan is 55% funded by the employer, and 45% funded by the employee.

We also provide support through our Employee and Family Assistance Program (EFAP), which is available for all HSN staff and family members regardless of status, position, affiliation, etc.

Interested applicants are asked to apply directly to requisitions # 3658 by April 24, 2024 at 11:59 pm on the HSN Careers Website at https://careers.hsnsudbury.ca/.

KEY FUNCTION: 

Provide support to the flow of patients in and out of HSN beds, and provide weekend management support on other issues as required.

REPORTING:    

Under the general direction of the Manager, System Transformation. 

DUTIES: 

1. Plan, organize, direct, and evaluate the operation of the Bed Allocation department.
2. Monitor the flow of patients in and out of HSN beds daily, and oversee the appropriate placement of patients.
3. Identify patient flow delays and opportunities, and work with Clinical Managers, Clinical Leaders, and Charge Nurses to eliminate delays.
4. Chair the daily morning bed report and work with various programs to develop a bed plan.
5. Work with inpatient departments to establish individual plans for patients that need to be transferred within HSN or to external facilities for treatment.
6. Oversee the use of HSN’s non-urgent patient transportation services daily.
7. Communicate daily with the City of Sudbury’s Emergency Medical Services (EMS) Platoon Chief and Central Ambulance Communications Centre (CCAC) dispatches pertaining to HSN calls.
8. Assist the Bed Allocation Clerks with patient placement issues or staffing issues.
9. Communicate the bed status within HSN as required.
10. Communicate with external partners to support the units with patient discharges as required.
11. Monitor bed availability and liaise with the Emergency Department (ED) to prioritize patient placement based on Length of Stay (LOS) and HSN’s current bed management policy.
12. Identify and implement patient flow and bed management strategies.
13. Discuss bed management strategies with the Associate Vice President or on-call administrators.
14. Implement process improvement initiatives based on lean principles to encourage efficient utilization of HSN resources.
15. Develop and implement policies and procedures for HSN’s bed management, and recommend adjustments as required.
16. Assume fiscal accountability of the departmental operation according to approved budget.
17. Manage human resources which include: recruitment, selection and training.
18. Guide, motivate, monitor and supervise staff, develop standards of performance, evaluate performance and make recommendations on disciplinary action as required.
19. Oversee the work of others in compliance with the Occupational Health and Safety Act (OHSA), its regulations, and HSN policies.
20. Determine and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.
21. Participate in the accreditation process and work to ensure that the program and HSN achieve, maintain and continually improve upon their accredited status.
22. Teach, coach and lead staff in the development and monitoring of quality indicators and improvement initiatives.
23. Engage in and foster professional development of all staff and provide opportunities for learning within budgeted resources.
24. Ensure a safe environment for patients, staff and visitors; investigate report, debrief and take or direct corrective action as required on incidents.
25. Collaborate with internal and external stakeholders/organizations/community groups to achieve program objectives, integrate and link services and foster partnerships across the continuum of service delivery.
26. Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
27. Represent the department or program on various committees and in meetings as required. 
28. Perform other duties as required. 

QUALIFICATIONS

EDUCATION AND TRAINING: 

1. Minimum of a Diploma in a regulated health profession, from an accredited program.
2. Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE: 

1. Minimum of two (2) years’ experience working in a clinical department within a health care environment.
2. Experience working in a leadership/supervisory role is required.

KNOWLEDGE/SKILLS/ABILITIES: 

1. Demonstrated knowledge of the health care system and community resources.
2. Demonstrated ability to identify and implement data indicators to continue quality improvement.
3. Demonstrated clinical assessment and conflict management skills.
4. Demonstrated time management, prioritization, organizational, and problem-solving skills.
5. Demonstrated ability to coach, advise and teach others using the principles of adult learning.
6. Demonstrated training, experience or utilization of lean methodology for process improvement.
7. Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.
8. Demonstrated knowledge of relevant legislation and principles of management, hospital committee structure, conflict management and resolution, system needs analysis and organizational assessment.
9. Ability to use tact and discretion in dealing with health care providers and employees.
10. Demonstrated excellent computer skills with proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and patient information systems.
11. Demonstrated superior interpersonal and communication skills, both written and verbal.
12. Demonstrated commitment to the safety of co-workers and patients.

PERSONAL SUITABILITY: 

1. Demonstrated ability to work in a fast-paced environment and function with confidence under stress.
2. Demonstrated commitment to ongoing professional development.
3. Demonstrated professionalism in dealing with confidential and sensitive issues.
4. Demonstrated positive work record and excellent attendance record.
5. Ability to meet the physical and sensory demands of the job.
6. Ability to travel between local sites.

Selection Process:  Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required.
 

HSN THANKS ALL APPLICANTS.
ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED.
WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.