Systems Analyst - Imaging and Medical System Integration

Join Northeastern Ontario’s Health Care Leaders!

Health Sciences North is an organization dedicated to being patient and family focused, digitally enabled, and socially accountable, while supporting and developing our people and advancing our academic and research impact for Northeastern Ontario. We pride ourselves on being a learning hospital, providing professional development opportunities for our staff.

Health Sciences North (HSN) is seeking an innovative individual for the position of Systems Analyst - Imaging and Medical System Integration to deliver innovative, reliable and secure information technology services to support the computing environments including Health Care Information System (HCIS), Imaging and Medical Equipment integration to the HCIS.

The ideal candidate will have a minimum of a minimum of a three (3) year Diploma in a Computer Science field, from an accredited college. Microsoft MCP Certification or equivalent advanced level certification is preferred. We are looking for someone with a minimum of five (5) years’ experience working in an IT department within a health care environment or similar large-scale IT environment.

Candidates that possess a minimum of three (3) years’ experience supporting AGFA PACS / Enterprise Imaging platforms is preferred.

DEPARTMENT OVERVIEW

The Information Technology Infrastructure Team is a dynamic group, supporting HSN's evolving hardware needs while overseeing the design, deployment, and management of critical clinical and business platforms.

The Team encompasses three defined support groups: Server / Storage, Networking and Imaging and Medical Systems Integration

If you enjoy working in a fast-paced, team environment and are looking for a rewarding career opportunity, you are encouraged to view the full job description on the HSN Careers Website.

At HSN/HSNRI, we prioritize the physical and psychological wellness of all our staff through a variety of initiatives, aimed at creating a supportive and engaging workplace. Our Wellness Committee actively promotes health and well-being offering tips and resources to support wellness of our staff. We pride ourselves on recognizing our dedicated team members through Years of Service Celebrations and Excellence in Action Awards, celebrating outstanding achievements across the organization. We host Employee & Medical Staff appreciation events, and celebrations throughout the year, fostering a sense of community. Leadership development training is available to staff as well as an education fund, ensuring. Our people are our number one asset.

HSN provides support through our Employee and Family Assistance Program (EFAP), which is available for all HSN staff and family members regardless of status, position, affiliation, etc.

HSN INCENTIVES

We offer a competitive salary and vacation, extended health and dental benefits, and relocation allowance to assist with moving expenses.

We are proud to participate in the Healthcare of Ontario Pension Plan (HOOPP), offering our valued employees the security and peace of mind that comes with a defined benefit pension plan. We understand the importance of financial well-being and believe that a strong pension, like HOOPP, recognizes our employees and provides a stable foundation for their future as part of the overall compensation package. HOOPP is also a multi-employer pension plan, meaning it can be transferred between many organizations in the province.  Join us and start building a future you can look forward to. For every dollar an employee contributes to HOOPP, the employer (HSN) contributes $1.26, meaning the plan is 55% funded by the employer, and 45% funded by the employee. All employees are eligible to join immediately upon hire.

Interested applicants are asked to apply directly to requisition # 6636 by October 6, 2024, 2024 at 11:59 pm on the HSN Careers Website at https://careers.hsnsudbury.ca/.

About Sudbury

“Sudbury is a dynamic city that embraces growth and values its residents. With a population of over 166,000 and a regional reach of nearly half a million people within a 160 km radius, Sudbury offers a vibrant community and ample opportunities for personal and professional development. Whether you're considering a move or already planning to relocate, we are committed to supporting you every step of the way. Our strategic location, robust industrial sector, and talented workforce make Sudbury the perfect place to establish and expand your career. Discover a city that welcomes newcomers with open arms and provides a supportive environment for your success.”  For more information regarding our beautiful city or for finding your dream home, rentals or short-term accommodation please visit the following  websites; Newcomers to Sudbury and Find your dream home

KEY FUNCTION: 

Deliver innovative, reliable and secure information technology services to support the computing environments including Health Care Information System (HCIS), Imaging and Medical Equipment integration to the HCIS.

REPORTING:      

Under the general direction of the Manager, IT Infrastructure.

DUTIES:

1. Coordinate and participate in the successful selection, analysis, design, planning, risk assessment, implementation, training, maintenance, support, and upgrade of the Information Technology (IT) and clinical and imaging systems using best practice project methods.
2. In collaboration with IT services (e.g. eHealth Ontario), respond to incidents related to IT service interruptions at the local, regional and provincial level.
3. Manage IT components of medical information systems across multiple sites.
4. Assist clinicians in the safe and effective use of Information and Medical Technology platforms related to IT.
5. Provide technical support and maintenance of medical systems in high risk patient care areas.
6. Develop methods to monitor issues that may impact patient care and identify and implement opportunities for efficiencies (e.g. Radiologist workstation, Barco monitors, dictation hardware, and Impax workflows).
7. Document and monitor events, logs, and backups, and manage all server and network related support issues.
8. Work collaboratively with technology vendors to research, recommend and implement successful technical solutions and investigate new technology as required.
9. Coordinate support from other IT teams, HSN programs, vendors or hospital partners as required.
10. Develop strategies and follow government body and organizational policies to ensure data is private, confidential, and protected.
11. Research, develop and implement procedures and technologies to protect the security of hospital information systems and information assets.
12. Provide hospital wide, on-call coverage for problems and serious issues after hours and on weekends according to scheduled rotation. 
13. Manage third party contracts (e.g. negotiations, RFP’s, renewals and generation of purchasing documentation).
14. Participate in planning related to the future direction of various IT systems/platforms and investigate new technologies and their potential for application at HSN.
15. Design, develop, implement and test technology resiliency solutions and contingency plans.
16. Maintain an advanced level of understanding of server, network and workstation technologies, the HCIS and its relationship to other information systems, HCIS integration systems and clinical and financial applications.
17. Determine and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.
18. Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
19. Educate and promote health, safety and wellness in the work place.
20. Represent the department or program on (including chairing) regional committees and meetings to advance technology standards within the North Eastern Ontario Network (NEON) and across other hospital partnerships.
21. Perform other duties as required.

QUALIFICATIONS

EDUCATION AND TRAINING: 

1. Minimum of a three (3) year Diploma in a Computer Science field, from an accredited college.
2. Microsoft MCP Certification or equivalent advanced level certification is required.
3. Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE: 

1. Minimum of five (5) years’ experience working in an IT department within a health care environment or similar large-scale IT environment.
2. Minimum of three (3) years’ experience working in an IT customer service end-user support role.
3. Minimum of three (3) years’ experience supporting AGFA PACS / Enterprise Imaging platforms is preferred.

KNOWLEDGE/SKILLS/ABILITIES: 

1. Demonstrated advanced knowledge of the server, network and workstation technologies of the HCIS, its relationship to other internal and external information systems, HCIS integration systems, and clinical and financial applications.
2. Demonstrated knowledge of medical systems and clinical workflows across clinical programs.
3. Demonstrated knowledge of networking, enterprise storage, and server virtualization technologies and Windows operating systems.
4. Demonstrated advanced knowledge of one or more of the following enterprise technologies: Medical Applications (e.g. AGFA Medical Products (IMPAX, Talk, Audit Manager), Hermes NC Med, Terarecon, Storz Integration, Holter, PaceArt, Meditech, Gearview (VC, PACSscan), Biztalk Integration, Philips IBE), Medical Interfacing (e.g. Biztalk, AGFA Connectivity Manager, Philips IntelliBridge Enterprise), Medical Data Protocols (e.g. HL7, DICOM), Operating Systems (e.g. Solaris 10, Linux (Oracle, RedHat, CentOS), Netapp Data ONTAP), Storage (e.g. IBM Netapps, Dell Storage Array), Load Balancing (e.g. Citrix Netscaler, Kemp), and Medical Equipment (Storz Integration, Ion Torrent and Illumina gene sequencers, GE, Philips Holter, Philips Event Management System, Philips OBTV, Siemens diagnostic imaging equipment).
5. Ability to manage third party support contracts.
6. Demonstrated knowledge of diverse medical research modalities in the support of the acquisition, processing, storage and display of research data.
7. Demonstrated ability to prioritize multiple projects in a complex working environment using Project Management Principles and the ability to analyze and manage critical incidents.
8. Demonstrated knowledge of BMC Remedy software and IT Infrastructure Library methodology.
9. Demonstrated ability to research and develop new service offerings to support new opportunities.
10. Demonstrated experience writing design and technical documents (e.g. Visio drawings, process documents, and briefing notes).
11. Demonstrated ability to maintain appropriate IT security and controls to ensure the confidentiality, privacy, integrity, availability and authorized use of information assets.
12. Demonstrated training, experience or utilization of lean methodology for process improvement.
13. Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.
14. Demonstrated superior interpersonal and communication skills, both written and verbal.
15. Demonstrated ability to manage routine correspondence, multiple tasks/projects, diversified workload and rapidly changing priorities and challenging deadlines.
16. Demonstrated discretion and maturity when handling confidential information.
17. Demonstrated commitment to the safety of co-workers and patients.

PERSONAL SUITABILITY: 

1. Demonstrated ability to work flexible hours as required.
2. Proven ability to work independently and in a team environment.
3. Demonstrated excellent judgment and proven analytical skills.
4. Demonstrated ability to perform with minimal supervision; to prioritize duties.
5. Demonstrated commitment to ongoing professional development.
6. Demonstrated positive work record and excellent attendance record.
7. Ability to meet the physical and sensory demands of the job.
8. Ability to travel between local sites, and customer sites located throughout Northern Ontario.

Selection Process:  Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required.
 

Health Sciences North is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages of employment.

HSN THANKS ALL APPLICANTS.
ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED.
WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.