Ward Clerk

KEY FUNCTION: 

Act as the initial contact for the unit and provide supportive service by ensuring clear, concise communication and facilitating the flow of information with other departments, the health care team, patients, visitors, and family members. 

REPORTING: 

Under the general direction of the Clinical Manager, Acute and Reactivation Care.

DUTIES:

1. Process patient admissions, transfers, and discharges.
2. Create, prepare, and maintain patient charts.
3. Book tests, procedures, appointments, and coordinate patient flow
4. Transcribe and process physicians’ orders to ensure accurate and up-to-date patient data profiles.
5. Provide reception and general office functions to the unit (e.g. payroll entry, scheduling).
6. Provide assistance, guidance, and direction to patients and visitors.
7. Answer inquiries and relay telephone calls and messages.
8. Provide updates and reports on unit status.
9. Order office supplies as required.
10. Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
11. Participate in hospital training as required.
12. Assist with improvement initiatives as required.
13. Perform other duties as required. 

QUALIFICATIONS

EDUCATION AND TRAINING: 

1. Minimum of a one (1) year Diploma in a Medical Office Administration field from an accredited college.
2. Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE: 

1. Minimum of six (6) months’ recent relevant experience within a healthcare environment is required.

KNOWLEDGE/SKILLS/ABILITIES: 

1. Demonstrated knowledge of and proficiency with Medical Terminology.
2. Demonstrated advanced skills and knowledge of Meditech Electronic Medical Records.
3. Demonstrated ability to type a minimum of 50 w.p.m. and proficiency in data entry.
4. Demonstrated discretion and maturity when handling confidential information.
5. Demonstrated advanced computer skills with proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and applicable patient information systems.
6. Demonstrated ability to effectively interact and communicate with patients, families, and healthcare workers. 
7. Demonstrated interpersonal and communication skills.
8. Ability to prioritize tasks. 
9. Demonstrated compliance with HSN’s privacy policy.
10. Demonstrated commitment to the safety of co-workers and patients.

PERSONAL SUITABILITY: 

1. Successful Vulnerable Sector Check is required.
2. Demonstrated commitment to ongoing professional development.
3. Demonstrated professionalism in dealing with confidential and sensitive issues.
4. Demonstrated positive work record and good attendance record.
5. Ability to meet the physical and sensory demands of the job.

Selection Process:  Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required.
 

HSN THANKS ALL APPLICANTS.
ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED.
WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.