Coordinator, Medical Affairs

Join Northeastern Ontario’s Health Care Leaders!

Health Sciences North is an organization dedicated to being patient and family focused, digitally enabled, and socially accountable, while supporting and developing our people and advancing our academic and research impact for Northeastern Ontario. We pride ourselves on being a learning hospital, providing professional development opportunities for our staff.

Health Sciences North (HSN) is seeking an innovative individual for the position of Coordinator, Medical Affairs to provide leadership and direction through planning and organization of operational processes impacting HSN medical staff, while in collaboration with leadership, medical staff, internal stakeholders and community partners. Ensure compliance with affiliated regulatory guidelines, related legislative requirements and best practices are achieved.

The ideal candidate will have a minimum of a Minimum of a four (4) year Bachelor’s degree in a health care or business administration field, from an accredited University.

We are looking for someone with a minimum of three (3) years’ experience working in a health care environment. Candidates that possess Previous experience in roles involving medical staff and oversight of strategies for improving client experience and training or recent experience with quality improvement and project management are preferred.

DEPARTMENT OVERVIEW

If you enjoy working in a fast-paced, team environment and are looking for a rewarding career opportunity, you are encouraged to view the full job description on the HSN Careers Website.

At HSN/HSNRI, we prioritize the physical and psychological wellness of all our staff through a variety of initiatives, aimed at creating a supportive and engaging workplace. Our Wellness Committee actively promotes health and well-being offering tips and resources to support wellness of our staff. We pride ourselves on recognizing our dedicated team members through Years of Service Celebrations and Excellence in Action Awards, celebrating outstanding achievements across the organization. We host Employee & Medical Staff appreciation events, and celebrations throughout the year, fostering a sense of community. Leadership development training is available to staff as well as an education fund, ensuring. Our people are our number one asset.

HSN provides support through our Employee and Family Assistance Program (EFAP), which is available for all HSN staff and family members regardless of status, position, affiliation, etc.

HSN INCENTIVES

We offer a competitive salary and vacation, extended health and dental benefits, and relocation allowance to assist with moving expenses. In addition, there may be additional monetary incentives available upon hire.

We are proud to participate in the Healthcare of Ontario Pension Plan (HOOPP), offering our valued employees the security and peace of mind that comes with a defined benefit pension plan. We understand the importance of financial well-being and believe that a strong pension, like HOOPP, recognizes our employees and provides a stable foundation for their future as part of the overall compensation package. HOOPP is also a multi-employer pension plan, meaning it can be transferred between many organizations in the province.  Join us and start building a future you can look forward to. For every dollar an employee contributes to HOOPP, the employer (HSN) contributes $1.26, meaning the plan is 55% funded by the employer, and 45% funded by the employee. All employees are eligible to join immediately upon hire.

Interested applicants are asked to apply directly to requisition # 7659 by April 3, 2025 at 11:59 pm on the HSN Careers Website at https://careers.hsnsudbury.ca/.

KEY FUNCTION: 

Provide leadership and direction through planning and organization of operational processes impacting HSN medical staff, while in collaboration with leadership, medical staff, internal stakeholders and community partners. Ensure compliance with affiliated regulatory guidelines, related legislative requirements and best practices are achieved.

REPORTING: 

Under the general direction of the Administrative Director, Office of the Chief of Staff.

DUTIES:

1. Provide oversight of the daily execution of operational processes impacting the medical staff.
2. Co-chair the Medical Human Resources Planning Committee; determine recruitment goals and act as a primary liaison for annual Medical Human Resources planning process.
3. Lead annual Medical Human Resources planning processes while ensuring engagement of all relevant stakeholders.
4. Oversee the evaluation of the medical staff recruitment and credentialing processes; make recommendations and implement improvements based on best practices.
5. Provide monitoring and quality assurance reporting to ensure ongoing compliance with all elements related to legislative requirements, regulatory guidelines, HSN Credentialed Professional Staff By-Laws and Medical Staff Rules and Regulations.
6. Develop strategic plans for both short and long-term medical staff and succession planning needs.
7. Ensure an effective process is in place for the collection, analysis and use of feedback/experience data received; continually improve the process and experience at HSN.
8. Collaborate with Academic Affairs to continue the integration of the academics and research mandate for HSN.
9. Build effective working relationships with leaders at all levels of the organization to inform, influence and engage in organizational quality/process improvement efforts.
10. Review and revise policies, procedures, work standards and guidelines to ensure excellent service delivery and adherence to administrative policies and procedures.
11. Prepare comprehensive status reports for the Senior Leadership Committee, Quality Committee of the Board and the Board of Directors as required.
12. Serve as an expert resource on matters related to medical staff to ensure stakeholder needs are met in a timely manner.
13. Assist with budget development and regular monitoring of financial outcomes.
14. Participate in the development of HSN’s Quality Improvement Plan and other reports.
15. Oversee the work of others in compliance with the Occupational Health and Safety Act (OHSA), its regulations, and HSN policies.
16. Determine and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.
17. Participate in the accreditation process and work to ensure that the program and HSN achieve, maintain and continually improve upon their accredited status. 
18. Teach, coach and lead staff in the development and monitoring of quality indicators and improvement initiatives.
19. Engage in and foster professional development of all staff and provide opportunities for learning within budgeted resources.
20. Ensure a safe environment for patients, staff and visitors; investigate report, debrief and take or direct corrective action as required on incidents.
21. Collaborate with external stakeholders/organizations/community groups to achieve program objectives, integrate and link services and foster partnerships across the continuum of service delivery.
22. Serve as a liaison between the organization and Hypercare; provide support to medical staff as required.
23. Participate in in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
24. Represent the department or program on various committees and in meetings as required.
25. Perform other duties as required. 

QUALIFICATIONS

EDUCATION AND TRAINING: 

1. Minimum of a four (4) year Bachelor’s degree in a health care or business administration field, from an accredited University.
2. Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE: 

1. Minimum of three (3) years’ experience working in a health care environment.
2. Previous experience in roles involving medical staff and oversight of strategies for improving client experience is preferred.
3. Training or recent experience with quality improvement and project management is preferred.

KNOWLEDGE/SKILLS/ABILITIES: 

1. Demonstrated knowledge of relevant legislation, including Freedom of Information (FOI), Quality of Care Information Protection Act (QCIPA) and the Public Hospitals Act (PHA).
2. Demonstrated superior conflict management and resolution skills.
3. Demonstrated analytical, organizational, conflict resolution and decision making skills.
4. Demonstrated ability to manage complex correspondence, multiple tasks/projects, diversified workload and rapidly changing priorities/challenging deadlines.
5. Demonstrated ability to coach, advise and teach others using the principles of adult learning.
6. Demonstrated training, experience or utilization of quality improvement methodology for process improvement.
7. Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.
8. Demonstrated knowledge of relevant legislation and principles of management, hospital committee structure, conflict management and resolution, system needs analysis and organizational assessment.
9. Demonstrated ability to use tact and discretion in dealing with health care providers and employees.
10. Demonstrated excellent computer skills with proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and patient information systems.
11. Demonstrated superior interpersonal and communication skills, both written and verbal.
12. Demonstrated excellent presentation skills.
13. Demonstrated effective time management skills with the ability to organize and prioritize as required.
14. Demonstrated discretion and maturity when handling confidential information.
15. Demonstrated commitment to the safety of co-workers and patients.

PERSONAL SUITABILITY: 

1. Demonstrated ability to handle change with ease.
2. Demonstrated ability to exercise discretion, facilitate change and work independently with a high level of initiative and self-direction.
3. Demonstrated ability to work independently and collaboratively within a multidisciplinary team.
4. Demonstrated commitment to ongoing professional development.
5. Demonstrated professionalism in dealing with confidential and sensitive issues.
6. Demonstrated positive work record and excellent attendance record.
7. Ability to meet the physical and sensory demands of the job.
8. Ability to travel between local sites.

Selection Process:  Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required.
 

Health Sciences North is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages of employment.

HSN THANKS ALL APPLICANTS.
ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED.
WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.