Manager, Regional Surgical Services

Join Northeastern Ontario’s Health Care Leaders!

Health Sciences North is an organization dedicated to being patient and family focused, digitally enabled, and socially accountable, while supporting and developing our people and advancing our academic and research impact for Northeastern Ontario. We pride ourselves on being a learning hospital, providing professional development opportunities for our staff.

Health Sciences North (HSN) is seeking an innovative individual for the position of Manager, Regional Surgical Services to provide strategic and operational leadership for regional surgical networks and virtual care, ensuring alignment with organizational priorities, provincial directives and system transformation initiatives. The ideal candidate will have a minimum of a four (4) Bachelor’s Degree with a specialization in a health-related field (e.g. Nursing, Health Administration, Health Sciences), from an accredited university and a current certificate of registration in good standing with a regulatory college is required. We are looking for someone with a minimum of minimum of three to five (3-5) years’ experience in healthcare coordination, program development, or system planning within a health care environment. Candidates that possess experience working within surgical services, regional healthcare systems, virtual or integrated care models is preferred.

DEPARTMENT OVERVIEW

The Surgical Program offers a comprehensive range of services spanning a wide continuum of care for surgical patients. Approximately 16,000 surgeries are performed each year in the specialty areas of neurosurgery, orthopedics, urology, oral/dental surgery, ear nose and throat (ENT), thoracic, cardiac surgery, vascular, plastic surgery, gynecology, ophthalmology and general surgery. The hospital has a total of 17 operating room suites on the acute care site.

If you enjoy working in a fast-paced, team environment and are looking for a rewarding career opportunity, you are encouraged to view the full job description on the HSN Careers Website.

At HSN/HSNRI, we prioritize the physical and psychological wellness of all our staff through a variety of initiatives, aimed at creating a supportive and engaging workplace. Our Wellness Committee actively promotes health and well-being offering tips and resources to support wellness of our staff. We pride ourselves on recognizing our dedicated team members through Years of Service Celebrations and Excellence in Action Awards, celebrating outstanding achievements across the organization. We host Employee & Medical Staff appreciation events, and celebrations throughout the year, fostering a sense of community. Leadership development training is available to staff as well as an education fund, ensuring our people are our number one asset.

HSN provides support through our Employee and Family Assistance Program (EFAP), which is available for all HSN staff and family members regardless of status, position, affiliation, etc.

HSN INCENTIVES

We offer a competitive salary and vacation, extended health and dental benefits, and relocation allowance to assist with moving expenses. In addition, there may be additional monetary incentives available upon hire.

We are proud to participate in the Healthcare of Ontario Pension Plan (HOOPP), offering our valued employees the security and peace of mind that comes with a defined benefit pension plan. We understand the importance of financial well-being and believe that a strong pension, like HOOPP, recognizes our employees and provides a stable foundation for their future as part of the overall compensation package. HOOPP is also a multi-employer pension plan, meaning it can be transferred between many organizations in the province.  Join us and start building a future you can look forward to. For every dollar an employee contributes to HOOPP, the employer (HSN) contributes $1.26, meaning the plan is 55% funded by the employer, and 45% funded by the employee. All employees are eligible to join immediately upon hire.

HSN is a proud participant in the Rural Community Immigration Pilot and the Francophone Community Immigration Pilot Programs. The Rural and Northern Immigration Pilot (RCIP) and Francophone Community Immigration Pilot (FCIP) offer a unique pathway to permanent residence for international workers looking to build a future in Greater Sudbury and surrounding communities. These programs are designed to address key labour shortages while helping skilled individuals and families settle long-term in welcoming, opportunity-rich regions of Northern Ontario. More information regarding this program can be found here or on the Sudbury site here.

Interested applicants are asked to apply directly to requisition #10348 on the HSN Careers Website at https://careers.hsnsudbury.ca/.

About Sudbury

Sudbury is a dynamic city that embraces growth and values its residents. With a population of over 166,000 and a regional reach of nearly half a million people within a 160 km radius, Sudbury offers a vibrant community and ample opportunities for personal and professional development. Whether you're considering a move or already planning to relocate, we are committed to supporting you every step of the way. Our strategic location, robust industrial sector, and talented workforce make Sudbury the perfect place to establish and expand your career. Discover a city that welcomes newcomers with open arms and provides a supportive environment for your success. For more information regarding our beautiful city or for finding your dream home, rentals or short-term accommodation please visit the following  websites; Newcomers to Sudbury and Find your dream home 

KEY FUNCTION:
Provide strategic and operational leadership for regional surgical networks and virtual care, ensuring alignment with organizational priorities, provincial directives and system transformation initiatives.

REPORTING:
Under the general direction of the Administrative Director, Surgical Program.

DUTIES:
1. Provide strategic and operational leadership for regional surgical and virtual care initiatives in alignment with HSN priorities, Ontario Health directives, and provincial healthcare strategies.

2. Develop, implement, and monitor regional operational plans, priorities, objectives, and performance targets that advance integrated surgical and virtual care delivery across North Eastern Ontario.
3. Lead the planning, implementation, evaluation, and sustainability of regional surgical and virtual care programs, initiatives, and service delivery models.
4. Develop and strengthen regional partnerships with hospitals, physicians, primary care providers, Indigenous organizations, community agencies, Ontario Health, virtual care providers, and other stakeholders to support coordinated care delivery and system integration.

5. Lead the development and optimization of regional models of care, referral pathways, patient flow processes, and care transition strategies that improve access, patient experience, and health system performance across surgical networks.
6. Establish and oversee performance measurement frameworks, monitoring key indicators related to access, wait times, utilization, quality, patient outcomes, and regional system performance.
7. Analyze performance data and trends, prepare reports and recommendations, and provide evidence-informed advice to organizational and regional leadership.

8. Lead change management initiatives and engage clinical, operational, and administrative leaders to support successful implementation of new programs, services, and care models.
9. Develop, implement, and monitor policies, procedures, governance structures, and accountability frameworks that support regional network operations and compliance with legislative, regulatory, accreditation, and organizational requirements.
10. Manage assigned budgets, funding allocations, contracts, and resources, ensuring fiscal accountability and effective stewardship of public funds.

11. Lead business planning activities, including the development of funding proposals, business cases, operational plans, and sustainability strategies that support program growth and innovation.
12. Advise senior leadership on emerging healthcare needs, risks, opportunities, trends, and strategic priorities related to regional surgical and virtual care services.
13. Oversee the work of others in compliance with the Occupational Health and Safety Act (OHSA), its regulations, and HSN policies.

14. Provide hospital wide, on-call coverage for problems and serious issues after hours and on weekends according to scheduled rotation.
15. Determine and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.
16. Participate in the accreditation process and work to ensure that the program and HSN achieve, maintain and continually improve upon their accredited status.

17. Teach, coach and lead staff in the development and monitoring of quality indicators and improvement initiatives.
18. Engage in and foster professional development of all staff and provide opportunities for learning within budgeted resources.
19. Ensure a safe environment for patients, staff and visitors; investigate, report, debrief and take or direct corrective action as required on incidents.

20. Collaborate with internal and external stakeholders/organizations/community groups to achieve program objectives, integrate and link services and foster partnerships across the continuum of service delivery.
21. Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
22. Represent the department or program on various committees and in meetings as required.

23. Perform other duties as required.

QUALIFICATIONS
EDUCATION AND TRAINING:
1. Minimum of a four (4) Bachelor’s Degree with a specialization in a health-related field (e.g. Nursing, Health Administration, Health Sciences), from an accredited university.
2. Master’s Degree in Health Administration, Business Administration, or equivalent, from an accredited university is preferred.
3. Current Certificate of Registration in good standing with a regulatory college is required.
4. Project Management or Quality Improvement certification is preferred.
5. Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE:
1. Minimum of three to five (3-5) years’ experience in healthcare coordination, program development, or system planning within a health care environment.
2. Demonstrated experience leading projects and coordinating multi-stakeholder initiatives.
3. Experience working within surgical services, regional healthcare systems, virtual or integrated care models is preferred.
4. Experience working with data management software is preferred.

KNOWLEDGE/SKILLS/ABILITIES:
1. Demonstrated understanding of Ontario healthcare systems, regional planning structures, and surgical or virtual service delivery.

2. Demonstrated knowledge of patient flow, access and wait time management, and quality improvement methodologies.
3. Demonstrated excellent communication, facilitation, relationship-building, and stakeholder engagement skills.
4. Demonstrated ability to manage competing priorities and work independently in a complex healthcare environment.

5. Demonstrated ability to develop, monitor, administer and report on budgets.
6. Demonstrated ability to coach, advise and teach others using the principles of adult learning.
7. Demonstrated training, experience or utilization of quality improvement methodology for process improvement.

8. Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.
9. Demonstrated knowledge of relevant legislation and principles of management, hospital committee structure, conflict management and resolution, system needs analysis and organizational assessment.
10. Ability to use tact and discretion in dealing with health care providers and employees.

11. Demonstrated excellent computer skills with proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and patient information systems.
12. Demonstrated superior interpersonal and communication skills, both written and verbal.
13. Demonstrated commitment to the safety of co-workers and patients.

PERSONAL SUITABILITY:
1. Demonstrated commitment to ongoing professional development.

2. Demonstrated professionalism in dealing with confidential and sensitive issues.
3. Demonstrated positive work record and excellent attendance record.
4. Ability to meet the physical and sensory demands of the job.

5. Ability to address issues outside regular business hours as they arise.
6. Valid driver’s license with access to reliable vehicle.
7. Willingness to travel occasionally within Northern Ontario and between local sites.

Selection Process:  Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required. This posting is for an existing vacancy.
 

Health Sciences North is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages of employment.

HSN THANKS ALL APPLICANTS.
ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED.
WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.