Medical Secretary

KEY FUNCTION: 

Provide administrative support and specialized secretarial services to the department.

REPORTING: 

Under the general direction of the Clinical Manager, Integrated Chronic Pain Program, OBIRS, CDSMP, HAVEN/Hemophilia, Cardiac & Pulmonary Rehabilitation.

DUTIES:

1. Provide secretarial services (e.g. draft reports, minute-taking, memos, forms and templates, keyboarding, data entry, photocopying, and scanning).
2. Prepare external and internal correspondence.
3. Review and process incoming referrals and faxes.
4. Schedule appointments, including through Ontario Telemedicine Network, and meetings.
5. Assist in the preparation of demographic and patient related statistics.
6. Direct all incoming telephone calls appropriately, screen all patient related telephone calls, register patients and visitors, and manage/distribute incoming mail.
7. Prepare and process billings.  
8. Manage and respond to physician requests (i.e. obtaining outstanding tests or reports for the patient’s chart, contacting the patient regarding results, contacting partners in care to determine status of referrals, etc.).
9. Track external referrals, labs, and requisitions.
10. Maintain an effective filing and information retrieval system. 
11. Organize, maintain and keep an inventory of adequate office, medical, and cleaning supplies.
12. Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
13. Participate in hospital training as required.
14. Assist with improvement initiatives as required.
15. Perform other duties as required. 

QUALIFICATIONS

EDUCATION AND TRAINING: 

1. Minimum of a one (1) year Diploma in a Medical Office Administration field, from an accredited college.
2. Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE:                                                              

1. Minimum of six (6) months’ experience working in a healthcare environment.

KNOWLEDGE/SKILLS/ABILITIES: 

1. Demonstrated knowledge of Medical Terminology.
2. Demonstrated ability to type a minimum of 50 w.p.m.
3. Proficiency in Community Wide Scheduling (CWS).
4. Proficiency in data entry.
5. Demonstrated computer skills with (intermediate skills) proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and applicable patient information systems.
6. Demonstrated ability to effectively interact and communicate both orally and in writing with patients, families, and healthcare workers. 
7. Demonstrated interpersonal and communication skills.
8. Ability to prioritize tasks. 
9. Demonstrated compliance with HSN’s privacy policy.
10. Demonstrated commitment to the safety of co-workers and patients.

PERSONAL SUITABILITY: 

1. Proven ability to work independently and in a fast-paced team environment.
2. Demonstrated commitment to ongoing professional development.
3. Demonstrated professionalism in dealing with confidential and sensitive issues.
4. Demonstrated positive work record and good attendance record.
5. Ability to meet the physical and sensory demands of the job.
6. Ability to travel between local sites.

Selection Process:  Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required.
 

Health Sciences North is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages of employment.

HSN THANKS ALL APPLICANTS.
ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED.
WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.