Open Affiliation

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KEY FUNCTION: 

Provide psychosocial risk assessments, crisis counselling and community connections to services for individuals presenting with mental health and addictions concerns. Work in collaboration with community partners, hospital staff and others as required.

REPORTING:       

Under the general direction of the Coordinator, Urgent Response and Care Transitions.

DUTIES:

1. Respond to individuals in crisis situations.
2. Respond to mobile crisis calls.
3. Complete mental health assessments and risk assessments.
4. Provide Crisis Intervention services utilizing various techniques of care including motivational interviewing, brief solution focused therapy, recovery model, stages of change, harm reduction, trauma informed care, etc.
5. Provide recommendations to service recipients and community partners.
6. Foster and promote positive change and independence in those individuals served.
7. Provide support and education to caregivers and/or the service recipients’ personal support network.
8. Provide encouragement, emotional support and motivation to service recipients.
9. Determine and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.
10. Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
11. Participate in education and training specific to the program goals.
12. Educate and promote health, safety and wellness in the work place.
13. Represent the department or program on various committees and in meetings as required.
14. Perform other duties as assigned.

QUALIFICATIONS

EDUCATION AND TRAINING: 

1. Current Certificate of Registration in good standing with the applicable regulatory college (e.g. College of Nurses of Ontario (CNO), College of Occupational Therapists of Ontario (COTO), Ontario College of Social Workers and Social Service Workers in conjunction with a Master of Social Work degree (MSW) (OCSWSSW), College of Psychologists of Ontario at the Psychological Associate level (CPO), or College of Registered Psychotherapists of Ontario (CRPO).
2. Current certificate in Non-Violent Crisis Intervention is required.
3. Completion of Critical Incident Stress Debriefing training is preferred.
4. Completion of Applied Suicide Intervention Skills training is preferred.
5. Completion of Trauma Informed Care Training is preferred.
6. Completion of Brief Solution Focused Therapy Training is preferred.
7. Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE: 

1. Minimum of five (5) years full-time equivalent experience working on an adult inpatient psychiatric unit or Crisis Intervention Program.
2. Minimum of two (2) years full-time equivalent experience (within the last five (5) years) in community mental health or addictions setting.
3. Experience working with people with mental health and addictions issues who have experienced conflicts with the law and exposure to the criminal justice system is preferred.

KNOWLEDGE/SKILLS/ABILITIES: 

1. Demonstrated knowledge and understanding of the Criminal Justice system.
2. Demonstrated knowledge of Medical Terminology, Mental Health Act, Accessibility for Ontarians with Disabilities Act (AODA), the Ontario Human Rights Code, Personal Health Information Protection Act (PHIPA), and other relevant legislation.
3. Demonstrated knowledge of trauma-informed care (e.g. understanding the impacts of physical, psychological and emotional trauma).
4. Demonstrated ability to educate others to support effective strategies for supporting those affected by trauma(s).
5. Demonstrated knowledge and ability to navigate Ontario’s mental health and addictions, developmental services and community support service sectors.
6. Demonstrated strong relationship-building skills to develop and reinforce clients’ social supports, connections to resources and events that foster social relationships, reduce loneliness, and leverage motivation to live fully.
7. Demonstrated practical comprehension of intersectional oppression (i.e. ability to understand and discuss how marginalization, discrimination, racism, misogyny, trauma, etc. affect individuals’ ability to live stably and fully).
8. Demonstrated strong assessment and organizational skills to develop a holistic service plan.
9. Demonstrated motivational interviewing skills to capitalize on client’s motivation.
10. Demonstrated training, experience or utilization of lean methodology for process improvement.
11. Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.
12. Demonstrated excellent computer skills with proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and patient information systems.
13. Demonstrated superior interpersonal and communication skills, both written and verbal.
14. Demonstrated effective time management and organizational skills with the ability to organize and prioritize as required
15. Demonstrated discretion and maturity when handling confidential information.
16. Demonstrated commitment to the safety of co-workers and patients.
17. Demonstrated excellent judgment and proven analytical skills.
18. Demonstrated ability to mentor students and support personnel.
19. Demonstrated knowledge of current trends in general health care and community resources.

PERSONAL SUITABILITY: 

1. Successful Vulnerable Sector Check is required.
2. Proven ability to work independently and in a team environment.
3. Demonstrated ability to perform with minimal supervision; to prioritize duties.
4. Ability to use tact and discretion in dealing with health care providers and patients.
5. Demonstrated commitment to ongoing professional development.
6. Demonstrated professionalism in dealing with confidential and sensitive issues.
7. Demonstrated positive work record and good attendance record.
8. Ability to meet the physical and sensory demands of the job.
9. Valid driver’s license with access to reliable vehicle and relevant insurance.
10. Ability to travel between local sites.
11. Demonstrated ability to work flexible hours as required.

Selection Process:  Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required.
 

HSN THANKS ALL APPLICANTS.
ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED.
WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.

Health Sciences North is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages of employment.