Unit Clerk

KEY FUNCTION: 

Coordinate patient appointments and perform clerical duties for the department.

REPORTING: 

Under the general direction of the Clinical Manager, General Internal Medicine and Stroke Unit.

DUTIES:

1. Update patient information and schedule appointments and tests.
2. Document physician orders and prepare patient charts.
3. Respond to inquiries and relay telephone calls and messages.
4. Arrange discharge services for patients.
5. Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
6. Participate in hospital training as required.
7. Assist with improvement initiatives as required.
8. Perform other duties as required. 

QUALIFICATIONS

EDUCATION AND TRAINING: 

1. Minimum of a Grade 12 Diploma or equivalent (i.e. General Education Development (GED) or Academic and Career Entrance (ACE)).  
2. Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE: 

1. One (1) year recent relevant experience is preferred. 

KNOWLEDGE/SKILLS/ABILITIES: 

1. Demonstrated knowledge of Medical Terminology.
2. Demonstrated ability to type a minimum of 45 words per minute.
3. Demonstrated computer skills with advanced proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and applicable patient information systems.
4. Demonstrated ability to effectively interact and communicate with patients, families and healthcare workers.
5. Demonstrated interpersonal and communication skills. .
6. Demonstrated ability to prioritize tasks.
7. Demonstrated compliance with HSN’s privacy policy.
8. Demonstrated commitment to the safety of co-workers and patients.

PERSONAL SUITABILITY: 

1. Successful Vulnerable Sector Check is required.
2. Proven ability to work independently and in a team environment.
3. Demonstrated commitment to ongoing professional development.
4. Demonstrated professionalism in dealing with confidential and sensitive issues.
5. Demonstrated positive work record and good attendance record.
6. Ability to meet the physical and sensory demands of the job.

Selection Process:  Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required.
 

Health Sciences North is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages of employment.

HSN THANKS ALL APPLICANTS.
ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED.
WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.